Delivery information


Our standard shipment time is 1-3 working days.
95% of orders arrive the next day.

For orders under £50.00 there is a standard delivery charge of £3.45.
For orders over £50.00 delivery is free.

The carriage charge for more than one item to the same address will still be charged at the single carriage rate. All orders are tracked from leaving the warehouse.

It is the customer’s responsibility to ensure clear access for delivery with all necessary provisions being made before delivery takes place. will not be held responsible for any damage incurred due to inadequate access.

Post-coded areas for the Scottish Highlands and the Isle of Man may incur a surcharge of £8 on top of the standard carriage charge


Live Well Now accepts payments on-line via Debit or Credit Cards. All personal information gathered is for the sole purpose of processing customer orders and is not passed to any other party. Payment is taken in full at the time of order.

We accept the following Credit and Debit Card payment methods: Visa, MasterCard, Maestro, Switch, Solo, Delta and Visa Electron.


Most of our products are guaranteed for twelve months. Our warranty does not cover items used outside of Mainland UK and does not include the reimbursement for the hire of a replacement product. If any problems are experienced with the products, please contact our Customer Service representative on 07852 529 719 or alternatively you can always email us at [email protected]